We aim to ship all order within 1-2 business days from our Canadian warehouse. You will receive email with your tracking once the items are shipped. If there are shipping delays we will notify you as soon as possible. Our shipping business days are Monday - Friday.
The shipping cost will be calculated at checkout. These rates are directly pulled from courier and we have no influence over them.
International shipping policy:
Please allow 1-2 business days for your order to be processed and shipped. All international orders are shipped via Canada Post or DHL, and are typically delivered within 10-15 business days from the date that it is shipped.
Customs, duties and taxes:
All applicable customs and import duties, fees, taxes are the responsibility of the customer.
Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
If you are in Canada, you will only have to pay tax during checkout.
Taxes may be applicable in the US.
For all other countries, any type of customs/import/VAT fees are to be paid by the customer.
* We will NOT under declare the value as this is illegal.